Chapter 1. Research on Web-Based Learning: A Half-Full Glass; Richard Clark.
- Chapter 2. Nine Ways to Reduce Cognitive Load in Multimedia Learning; Richard Mayer and Roxana Moreno.
- Chapter 3. Technology: The Great Equalizer? Eric Jolly and Christy Horn.
- Chapter 4. InfoGather: A Web-Based Tool for Gathering and Organizing Web-Based Information; Brent Igo, Roger Bruning, Matt McCrudden and Doug Kauffman.
- Chapter 5. ThinkAboutIt! A Web-Based Tool for Promoting Critical Thinking; Steve Lehman and Roger Bruning.
- Chapter 6. Teachers, Technology, and Students At Risk; Lisa PytlikZillig, Christy Horn and Mary Jane White.
- Chapter 7. At Risk in Cyberspace: At-Risk Students' Experiences in Web-Based Courses; Christy Horn, Lisa PytlikZillig, Roger Bruning and Douglas Kauffman.
- Chapter 8. Engineering Perspectives: The Technical Development of the CLASS Project Online Courses; Art Zygielbaum.
- Chapter 9. The Pedagogical Impact of Course Management Systems on Faculty, Students, and Institution; Charles Ansorge and Oksana Bendus.
- Chapter 10. Technological Indicators of Impact of Course Management Systems; Ashok Samal and Bhuvana Gopol.
- Chapter 11. Intellectual Property Considerations for Online Educational Multimedia Projects: What You Don't Know Could Byte You; Turan Odabasi.
- Chapter 12. Recommendations and "Voices from the Field": Thoughts from the CLASS Summative Evalutation; Patricia B. Campbell, Lesley K. Perlman, and Earl N. Hadley.